Experience

Mar 2024 – Present Texas, United States

Partner with business stakeholders and engineering teams to analyze information needs and functional requirements; produce key delivery artifacts such as technical design documents, use cases, and functional design documents aligned with customer expectations.
Collaborate with Technical Architects to translate functional requirements into technical specifications for custom development and systems integration.
Synthesize inputs from multiple sources, resolve conflicts, and break down high-level needs into actionable engineering work—separating “requested features” from underlying customer goals.
Contribute to code optimization and deep-dive troubleshooting to maintain reliable performance and smooth production operation.
Lead execution planning by building work breakdown structures (WBS), allocating tasks, coordinating assignments, and improving delivery predictability.
Review functional and technical specifications for accuracy and alignment; run peer code reviews before promoting changes through testing → staging → production.
Maintain, monitor, and test applications; implement monitoring and alerting to proactively detect issues and reduce time-to-resolution.
Support releases by deploying applications across multiple data centers using automation tooling such as Jenkins and Docker.

Jan 2020 – Mar 2024 Texas, United States

Collaborated with business stakeholders and developers to gather and analyze functional requirements; produced technical design documents and use cases aligned with customer needs.
Partnered with Technical Architects to create detailed technical specifications for custom development and system integration.
Drove code optimization and troubleshooting to keep systems stable and reliable in production.
Built WBS plans and managed task allocation to drive efficient project execution and delivery predictability.
Reviewed functional/technical specs and performed peer code reviews to maintain quality across testing, staging, and production.
Monitored and maintained applications; implemented proactive monitoring and alerting.
Supported deployments across multiple data centers using CI/CD tooling like Jenkins and Docker; coordinated with release management for smooth production rollouts.

Dec 2016 – Jan 2020 Noida, India

Optimized code and resolved application issues to restore normal operations quickly and reliably.
Created detailed WBS and led task allocation across the team to support effective project execution.
Reviewed functional and technical specifications for completeness and alignment with project goals.
Conducted peer code reviews to maintain stability across testing → staging → production.
Set up production monitoring and alerting; supported deployments using Jenkins and Docker.
Assisted with UI deployments in UAT and partnered with release management for dependable releases.
Contributed to feature development, bug fixing, and production support for web applications.
Supported troubleshooting, stability improvements, and performance tuning as part of ongoing delivery and operations.

May 2012 – Dec 2016s Chandigarh, India

Owned end-to-end SDLC responsibilities: requirements gathering, analysis, design documentation/review, development, testing, deployment, and project planning.
Worked directly with clients to understand business domains and service offerings; ensured delivery goals stayed aligned with business needs.
Coordinated UX design reviews and managed day-to-day project communication with clients, including progress updates and delivery alignment.
Planned and allocated tasks based on team capacity and project timelines to keep execution organized and predictable.
Built front-end experiences using HTML, CSS, Bootstrap, JavaScript, and AngularJS.
Implemented back-end functionality using PHP and Node.js, contributing to stable releases and maintainable code.

Apr 2010 – Jun 2011 Noida, India

Designed and developed responsive, user-friendly web forms using HTML, CSS, Bootstrap, and JavaScript.
Built base classes, framework components, and reusable modules to enable scalable and maintainable development.
Collaborated closely with clients with regular updates to ensure alignment with requirements and delivery expectations.
Implemented backend logic using PHP, while optimizing code and troubleshooting issues to keep systems stable.
Developed an isomorphic, responsive website using media queries for consistent UX across desktop, tablet, and mobile devices.